For MSPs that are looking to outsource their NOC in large volume and want their NOC activities to be performed via their PSA, we offer private label 24 by 7 by 365 NOC service.
Up to 60% reduction in expenditure on proactive maintenance and reactive support with 99.99 % NOC availability. Complete alert validation, management and remediation.
Fixed per device pricing with unlimited tickets, work request and project assistance. Chat based remote support available.
MSPs of all size can outsource any number of servers and workstations and make use of our NOC process to achieve efficiency in their operations.
The service is provided from your RMM with 24 by 7 by 365 monitoring and complete alert remediation. We use our highly customized NOC protal to manage your tickets.
The service is cost effective and provides excellent value for MSPs.
Per device fixed pricing, month-to-month billing and a Pay as you Grow model.
One of our system administrator with knowledge of your tools and technologies works as a part of your team.
You get access to a large pool talented and experienced system admins in India that speak your language.
VSA are hired from support team of some of the best IT companies that have their International support centers in India.
Use a VSA for Helpdesk, Ticket Management, Scripting or other NOC tasks. A VSA can handle almost any task.Available during any hour of the day. Start with as low as 10 hours a week.
Over the past few years we have interacted with various MSPs that are looking for a NOC or are not satisfied with the Provider or think they can get more out of the liaison.
Based on this experience we consider it our privilege to share our expertise through these reports. They will not only help you make an informed choice when choosing a NOC but also assist you to get the most out of your provider.
Free Report !!
A free report to help you decide if your MSP business can benefit from a NOC service.
Free Download!!
Questions that will Help you choose the right NOC provider for your MSP business.
Quality Assurance
Our Quality control process forms the heart of our customer service experience.
We deploy effective multi-point quality control to make sure we deliver unwavering service quality. Read More